Privacy Policy

What We Collect

a) Personal Information

Information you voluntarily provide when using our site or services, including:

  • Contact details (e.g., name, email, phone, shipping address)
  • Account credentials (username, password)
  • Purchase-related data (order history, billing details)
  • Communications (messages, feedback, inquiries)

b) Non-Personal & Technical Data

Collected automatically via cookies and site tools, such as:

  • IP address, browser type, device and operating system
  • Browsing behavior and site usage patterns
  • Error logs and analytics data

Why We Collect It

We use your information for purposes that include:

  • Processing orders and fulfilling customer requests
  • Communicating about orders, updates, and support
  • Sending newsletters and promotional content (with your consent)
  • Enhancing our products, website, and offerings
  • Preventing fraud and ensuring site security
  • Meeting legal and regulatory obligations

Use of Cookies and Similar Technologies

We use cookies, analytics tools, and tracking pixels to:

  • Remember your preferences
  • Provide personalized experiences
  • Understand visitor behavior and improve our platform

Sharing Your Information

We do not sell or rent your personal data.

However, we may share it with:

  • Logistics Partners for order delivery
  • Payment Gateways for secure transactions
  • Technology Providers for website and CRM support
  • Legal Authorities if required to comply with laws or protect rights

Data Protection & Security

We implement strong security measures including:

  • SSL encryption
  • Firewalls and malware protection
  • Secure databases with restricted access
  • Regular monitoring and system audits

Still, no online system is 100% secure. We encourage users to keep their passwords confidential and log out after sessions.

Your Rights & Controls

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent to marketing communications
  • Request deletion of your data (unless legally required to retain it)

Third-Party Links

Our website may contain links to other websites (e.g., partners, social media). We are not responsible for their privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may revise this Privacy Policy as our services evolve or legal requirements change. Updates will be posted on this page with a revised effective date. We recommend reviewing this policy periodically.

Contact Us

If you have any questions or concerns regarding your privacy or our policy, please contact:

Wolf Eyes Optical Gears Pvt. Ltd.
 431-432, Iscon Emporio, Near Star Bazaar
Jodhpur Cross Road, Satellite, Ahmedabad – 380015, Gujarat, India
Email: info@wolfeyes.in
Phone: +91 93132 91990

Summary

Your privacy is not just a policy—it’s a priority. At Wolf Eyes, we believe that trust is built through transparency and protection. We’re committed to safeguarding your data while delivering performance-driven products and services.