Terms & Conditions
Use of the Website
- Eligibility: You must be at least 18 years old (or have parental/guardian consent) to use the Website.
- Account Creation: Certain actions (like purchasing or tracking orders) may require an account. You agree to provide accurate, complete, and up-to-date information, and to be responsible for safeguarding your account credentials.
- User Conduct: You must not engage in fraudulent, harmful, or illegal activities—including impersonation, unauthorized access, posting harmful content, or misusing Website data.
Products and Services
- Products listed are subject to availability and may change without prior notice.
- Descriptions, specifications, and images are for reference only and may have slight variations.
- We reserve the right to modify or discontinue any product or service at any time.
- Custom or bulk orders may be subject to minimum quantity requirements and different terms.
- No guarantees are made regarding suitability unless specified.
Orders and Payment
- Orders are considered confirmed only after payment is successfully processed.
- Available payment methods include UPI, bank transfer, and other secure gateways.
- Prices shown are in INR and may be exclusive of taxes or shipping fees.
- Full payment must be received before processing or dispatch unless credit terms are agreed upon.
- Orders can be refused or canceled in case of payment failure, stock unavailability, or pricing errors.
Shipping and Delivery
- Products are shipped through trusted third-party logistics providers.
- Estimated delivery timeframes vary by location and product type (typically 7–10 working days).
- Delivery dates are approximate and not guaranteed due to potential courier or regional delays.
- Shipping costs are calculated based on order size, location, and courier terms.
- Ownership and risk transfer to the buyer upon dispatch from the warehouse.
- Please ensure correct shipping details; re-delivery charges may apply for failed attempts.
Returns and Refunds
- Returns are accepted only for defective, damaged, or incorrect products, and must be reported within 3 days of delivery.
- Products must be returned in their original, unused condition with all packaging intact.
- Custom or prescription products are not eligible for return or refund.
- Once the return is approved and received, refunds or replacements will be processed within [insert time frame].
- Refunds will be credited via the original payment method, excluding shipping and handling charges.
- A restocking fee may apply for buyer-initiated returns.
Intellectual Property
- All content on the website, including text, graphics, logos, images, and product designs, is protected by intellectual property laws.
- Users may not copy, reproduce, modify, or distribute any content without prior written permission.
- Unauthorized use of intellectual property may result in legal action.
User Conduct
- Users must not engage in activities that are unlawful, harmful, or disrupt the website’s operations.
- Prohibited behaviors include fraud, hacking, posting offensive content, or infringing on others’ rights.
- We reserve the right to suspend or terminate accounts involved in such activities.
Privacy and Data Protection
- User information is collected, stored, and processed in accordance with applicable privacy laws and our Privacy Policy.
- Personal data will not be shared with third parties except as necessary to fulfill orders or comply with legal obligations.
- Users have the right to access, correct, or request deletion of their personal data as outlined in the Privacy Policy.
Limitation of Liability
- The website and its services are provided “as is” without warranties of any kind.
- We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website.
- Our maximum liability is limited to the total amount paid for the specific product or service in question.
Indemnification
- Users agree to indemnify and hold harmless the website operators, affiliates, and partners from any claims, damages, or expenses arising from their violation of these Terms or misuse of the site.
Governing Law and Dispute Resolution
- These Terms shall be governed by the laws of India.
- Any disputes arising will be subject to the exclusive jurisdiction of courts located in [Insert City].
- Parties agree to attempt to resolve disputes amicably before pursuing legal action.
Changes to Terms and Conditions
- We reserve the right to modify these Terms at any time without prior notice.
- Changes become effective immediately upon posting on the website.
- Continued use of the website after changes implies acceptance of the updated Terms.
Contact Us
For any questions or concerns regarding these Terms, please contact us:
Email: info@wolfeyes.in
Phone: +91 93132 91990